Terms and Conditions

Last date uodated: 15 January 2026

Terms & Conditions of Business

These Terms and Conditions apply to all services provided by Waverley Digital Marketing Ltd (“we”, “us”, “our”) to the client (“you”, “your”), and supplement any proposal, quotation or agreement issued by us (the “Proposal”).

Company details:

Waverley Digital Marketing Ltd

35 Alexandra Way

Crediton

Devon

EX17 2EA

United Kingdom

Company number: 11295149

VAT number: 510362537

1. Scope of Services

We will provide services as outlined in the Proposal, together with any updates agreed in writing (including email).

Any additional work requested and agreed after the original Proposal will form part of the Services and be subject to these Terms.

2. Term and Cancellation

This agreement operates on a rolling monthly basis unless otherwise agreed in writing.

  • Either party may terminate the agreement with 30 days’ written notice.

  • For clients with a monthly retainer exceeding £1,000 (excluding VAT), a minimum of 3 months’ written notice is required.

Notice must be provided in writing, and email is acceptable.

3. Fees and Payment

  • Monthly fees are payable in advance by the 1st of each month.

  • Any setup or one-off costs must be paid in full before work begins.

If payment is not received:

  • We reserve the right to pause or suspend services immediately, and

  • We are not responsible for any impact this may have on performance, campaigns, or results.

Continued instruction, engagement with our services, or payment of invoices constitutes acceptance of these Terms and any agreed updates.

4. Changes to Scope

We understand that requirements evolve.

Where changes to scope, deliverables, or services are agreed via email or other written communication:

  • These changes will be treated as a variation of the original agreement, and

  • Will be binding once work has commenced or an invoice has been issued and paid.

A new signed agreement is not required for each change.

5. Third-Party Platforms and Advertising

Our services may involve third-party platforms including (but not limited to):

  • Google Ads

  • Meta (Facebook, Instagram)

  • LinkedIn

  • Other digital advertising or analytics platforms

You acknowledge that:

  • We do not control these platforms, their algorithms, or policies

  • We cannot guarantee performance, results, rankings, or leads

  • You are responsible for all advertising spend, unless otherwise agreed

We are not liable for:

  • Platform outages, policy changes, account suspensions, or performance fluctuations beyond our control

6. Third-Party Suppliers

Where we recommend or refer third-party providers (e.g. hosting, development, software tools):

  • These providers act as independent third parties, not our agents

  • Any agreement you enter into with them is directly between you and that provider

We accept no liability for their services, performance, downtime, or actions

7. Intellectual Property

Unless otherwise agreed in writing:

  • All work remains our property until full payment has been received

  • Upon payment, you are granted a non-exclusive, perpetual licence to use the deliverables for your business purposes

We retain the right to:

  • Use work produced for portfolio, case studies, and marketing purposes

You are responsible for ensuring that any materials you provide to us:

  • Do not infringe third-party rights

8. Access to Accounts and Data

You agree to provide timely access to:

  • Relevant accounts (e.g. Google Ads, Analytics, social platforms)

  • Required information and approvals

Delays in access or feedback may impact timelines and performance, for which we are not responsible.

9. Data Protection

Both parties agree to comply with applicable data protection laws, including:

  • The UK GDPR

  • The Data Protection Act 2018

Our handling of personal data is set out in our Privacy Policy.

 

10. Confidentiality

Both parties agree to keep confidential any non-public, commercially sensitive information shared during the course of the relationship.

This obligation continues after termination of the agreement.

 

11. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any:

    • Indirect or consequential loss

    • Loss of profit, revenue, business, or opportunity

Our total liability under this agreement shall be limited to the total fees paid by you in the 3 months preceding the claim.

Nothing in these Terms limits liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded by law

12. Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to:

  • Internet outages

  • Platform failures

  • Natural events

  • Government actions

13. Entire Agreement

These Terms, together with the Proposal and any agreed updates in writing, constitute the entire agreement between the parties.

They supersede any prior discussions, agreements, or understandings.

14. Governing Law

These Terms are governed by the laws of England and Wales, and both parties submit to the jurisdiction of its courts.